The Following Classes are Available to All Free Subscribers

Number Category Title
SAL0002 Managed Services Using The Profitability Matrix to Forecast your Managed Services Revenue Potential
MKT0001 Marketing Developing your Marketing Message
MKT0002 Marketing Creating your Inside Marketing Plan for Success
MKT0003 Marketing Creating an Effective Email Marketing Campaign
MKT0004 Marketing Conducting Marketing Campaigns on a  Limited Budget
MKT0005 Marketing Focus your Marketing
SAL0005 Marketing Appointment Setting and Telemarketing Techniques
DISC0001 Operations DISC Behavioral Profile Overview
DISC0004 Operations Developing And Implementing A Solution Provider Organizational Chart Using DISC
OPS0005 Operations Leadership Traits
OPS0006 Operations Leadership Principles
OPS0009 Operations Finding Your Untapped Growth Potential
OPS0015 Operations Partnering with and Managing Vendors and Fulfillment Partners
SAL0001 Operations Using The Client Solution Roadmap to Capture More Revenue from Fewer Clients
DISC0002 Sales Introduction to the Sales Skills Index
DISC0003 Sales Understanding Your Sales Challenges from a DISC Perspective
QBS0001 Sales Secrets of Questions Based Selling Test
SAL0018 Sales Step 1 of the 7 Step Sales Process - Preparation
SAL0019 Sales Step 2 of the 7 Step Sales Process - Warm Up
SAL0020 Sales Step 3 of the 7 Step Sales Process - Qualifying
SAL0021 Sales Step 4 of the 7 Step Sales Process - Presentation
SAL0022 Sales Step 5 of the 7 Step Sales Process - Overcoming Objections
SAL0023 Sales Step 6 of the 7 Step Sales Process - Closing
SAL0024 Sales Step 7 of the 7 Step Sales Process - Follow Up
SVC0002 Service Delivery Service Desk Best Practices
SVC0003 Service Delivery Problem Management Best Practices
SVC0004 Service Delivery Onsite Service Delivery Best Practices
SVC0005 Service Delivery NOC Operations Best Practices
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